For the past few years, societal, environmental and technological forces have been influencing how the utility industry respond to their own major market challenges. Utility business and operational transformation is being driven at an unprecedented rate by:
This creates more opportunities, which in turn has its own limitations. Today the industry is heavily engaged in various technology and business transformation initiatives. Our rich domain experience coupled with capabilities in technologies such as IoT, Automation, Analytics and Artificial Intelligence helps organizations take a giant leap forward in this transformation journey
Through the delivery of an innovative and incredibly agile technical solution, Utilities can be assured of the level of reliability and flexibility needed to support the business into the future. As our customers move from simple cost reduction to business outcomes, we have transformed ourselves by engaging in business benefits-led outsourcing programs. We offer year on year productivity gains on not only on IT SLAs and KPIs, but also the key indicators that drive the energy business.
Utilities are transforming the generation portfolio to optimize the supply mix to meet regulatory requirements and to address CAPEX, OPEX, and renewable energy integration challenges, while continuously improving the efficiency of the current fleet and maintaining financial viability. Cyberattacks are becoming more frequent and the impact is highly disruptive for the organization. In a low carbon economy, ASTA Innosys provides services and solutions for asset management and real-time plant operations through ASTA Innosys Engineering and IoT-based solutions.
Real-time monitoring and control of infrastructure to achieve situational awareness for the next-gen grid. This data driven solution is the answer to multiple challenges faced by global Energy and Utilities companies at a lower cost than solutions based on traditional SCADA technology, using more scalable and distributed components.
ASTA Innosys Asset Management Solution (HAMS) takes product agonistic view and focuses on customer business needs and objectives. ASTA Innosys Consulting and Implementation Services, Industry and Domain Expertise, Intellectual Capital, plus ASTA Innosys Proprietary Products enable ASTA Innosys to effectively provide the thought leadership and guidance needed for reliability and safety from cradle to grave.
ASTA Innosys and HARRIS corporation are jointly introducing a platform to support - geospatial data and software tools to actionable information. These include ENVI® image analysis software, the Geiger-mode LiDAR sensor, and work on the Foundation GEOINT Content Management (FGCM) program for the NGA and custom geospatial solutions that have solved some of the world’s most challenging problems.
iEM is a unified Customer Engagement Framework which offers customers the ability to access their utility account online. It is a platform for disintermediation of the CSR and processes that can be consumer enabled. The access to customer information is anytime, anywhere, and captures customer preferences in CRM.
A novel cloud-based solution that enables safety of occupational workers in utilities. Engineered to reduce workplace hazards, it’s a big step towards making risk-oriented occupations safer for everyone concerned. The solution reduces accidental rate and improves response time with increased productivity.
ASTA Innosys’s “Dynamic Cybersecurity Framework” helps our customers move from a “static” to a “dynamic” posture to deal with an ever-escalating threat landscape, offering full spectrum of services.
Pre-defined Gold Standard utilities operating platform for utilities customer care and billing operations, that combines cloud technologies, integrated multichannel applications and insight analytics to enable increased customer satisfaction whilst drastically reducing cost.
A predictive HANA-enabled alert framework that directs call center agents and customers to resolving requests. Benefits include AHT reduction, increased first call resolution, increased CSAT, and reduced training.
Robotic Process Automation solution to resolve meter read exceptions automatically, and using SAP Leonardo gives a holistic view of exceptions across channels. The ASTA Innosys solution allows users to analyze and monitor mass activities and online transactions. Users will have the ability to identify successful and unsuccessful processes at a glance.
Intelligent Linear Asset Monitoring (ILAM) solution by ASTA Innosys Technologies is the IoT-led answer for a utilities industry pushed to the precipice of digital transformation. It taps into a deep learning platform, built on top of a GIS layer, rapidly processing satellite, drone and LIDAR imagery of linear assets and providing precise, real-time, actionable insights that remove errors, dependencies and dangers associated with human inspection while boosting regulatory compliances.
DRYiCE iControl Business Process Flow Monitoring Solution DRYiCE iControl is a business process flow monitoring solution that provides real-time visualization of the full set of Energy and Utilities business processes, their integration, and associated systems. It provides the IT and Operations functions a granular view into process capability against key performance indicators and defined service level agreements. With iControl, stakeholders can improve the decision-making process of various business functions like Revenue Cycle Management, Asset Management, Network Management, and many more.
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